Shell in Mount Laurel, NJ

Reviews about Shell

• ★ ★ ☆ ☆ ☆

  July 03, 2019, by Nicole James
  I come here semi-regularly and the owner (I assume he's the owner) is familiar with me and know I work nearby. I never had a problem with them and usually by the same items each time I'm there. I like to use their coffee machine because they have cheaper coffee than the nearby WaWa. This morning, I came in and purchased a cappuccino and lottery ticket and left without a problem until I finished the coffee. As I was drinking the last few sips of the cappuccino, I swallowed something solid. I didn't get too alarmed but decided to check to see if there was something in my cup (coffee grounds or something like that perhaps). Turns out I had swallowed a gnat, as there were two dead ones in the bottom of the cup. I hadn't a clue how they go in there because I had a lid on it the entire time and there are no bugs near my desk at work. I didn't do anything out the ordinary and used the same creamers and cappuccino I always do. Granted, I did not check to see if the cup was clean before dispensing the beverage into it (why would I assume any of the paper coffee cups would be dirty?) so I don't know if the gnats were in the cup or from the machine. I assume they came from the inside of the machine because the cups were upside down on top of one another, so presumably the bugs would have fallen out as I grabbed it. In any rate, I called the gas station to let them know and I was offered a "Sorry" and was told to come in tomorrow for and he'll give me a free coffee. The beverage only cost me $1.30 so I don't want a refund, but at the same time I SWALLOWED A BUG, so a simple "sorry" isn't okay either. I took pictures of the two remaining ones in my cup.